To see the status of your order, please visit Track Order by Ref/Email page (email and ref # required). Or log in and check order history.
For store opening times, see this page instead.
We are available for contact during the following hours:
Monday: 8am - 6pm
Tuesday: 8am - 6pm
Wednesday: 8am - 6pm
Thursday: 8am - 6pm
Friday: 8am - 6pm
Saturday: 8am - 4pm
You are welcome to contact us outside of these hours but we cannot guarantee availability.
Please note that we are not open on UK public holidays (unless otherwise stated) due to the postal services not operating on these dates.
10am - 6pm. If no answer, please leave a message and we will get back to you right away.
To see the status of your order, please visit Track Order by Ref/Email page (email and ref # required). Or log in and check order history.
Please include your 8-digit Order Ref # if you are emailing us about an existing order.
Customer Support: support@elementgames.co.uk
Business/Trade Enquiries: Please contact Matt: matt@elementgames.co.uk
We have a live chat feature where one of our helpful team is waiting to assist you. Click the icon in the bottom right of the page to start a chat.
Element Games Ltd
Unit 18
Hillgate Business Centre
Swallow Street
Stockport
SK1 3AU
United Kingdom
Company Registration Number: 08856512
Click here for more information on our Store, including opening times and facilities.
Click here for more information on our Gaming Centre, including opening times and facilities.